Our artificial flowers are made from high-quality, eco-friendly materials. They look realistic, with natural colors and a soft touch. They are also durable and resistant to fading. Each product goes through strict quality control to ensure a visual and tactile experience close to real flowers.

We understand that selecting the right artificial flowers can be overwhelming due to the wide variety of styles and forms available. You can refer to our floral arrangement tutorials, styling suggestions, or consult customer service for professional recommendations. Other users also share their experiences on our Floral Community forum for your reference.

Artificial flowers require no watering or sunlight. Simply dust them regularly with a soft brush or cold air from a hair dryer to keep them looking fresh. If petals become misshapen, you can gently blow hot air on them to restore their form. Avoid prolonged exposure to direct sunlight to extend their lifespan. You can change your arrangements according to seasons or interior styles to create a personalized space.

Yes, all our artificial flower materials are non-toxic and environmentally friendly, meeting international safety standards. However, some items may contain small parts—please place them out of reach of young children and pets.

Our website offers finished bouquets, floral kits, and individual stems to suit different needs. Most products are sold as single stems, allowing you to mix and match creatively. Some bouquets or sets (e.g., flower stands) come pre-assembled or require simple assembly, with detailed instructions provided. We can also provide finished arrangements or individual stems based on custom requests.

To better understand your specific needs, we currently operate with a manual order process. You can submit your selected items via the “Contact Us” page, and we will generate a personalized order link to guide you through the payment process.

Yes, we support sample orders so you can confirm the material and color before placing a larger order. Samples up to 5 pieces are free, only shipping costs apply. Orders exceeding 5 samples will incur a small fee for the extra items plus shipping. Sample costs can be deducted from future bulk orders. We also offer discounts based on purchase quantity.

We offer multiple logistics options to most countries worldwide, including air shipping, ocean shipping, and express delivery. Delivery time varies depending on the destination and service selected: air freight usually takes 7–14 business days, while sea freight typically takes 20–30 business days.

For standard products, we accept retail orders. For custom projects or special materials, a minimum order quantity may apply. Please contact customer service for more details.

Yes, we provide tiered pricing for bulk orders—the more you buy, the greater the discount. Business clients are welcome to contact us for customized quotations.

Absolutely! We support color customization, size adjustments, and development of unique flower types. Please submit your request via the "Contact Us" page, and our design team will work with you to create a solution.

If you haven't received your package or noticed any quality problems, please contact us immediately via the "Contact Us" page and provide photos or video evidence. We will handle returns, exchanges, or replacements as soon as possible.

Click on the "User" icon at the top right corner of the homepage and fill in your basic information to complete registration. To subscribe, simply enter your email at the bottom right corner of the page.

We strictly comply with data protection regulations and collect and use your information only when necessary. We use encryption technology to protect your data and will not share your personal information with third parties.

You can send us a message via the "Contact Us" page on the homepage, email our team, or call our customer service hotline for help.

Our website provides free digital resources related to artificial flowers and floral inspiration, displayed directly on the section "Free Guides & Resources" from the middle of homepage. Click the corresponding button to preview or download the e-books online.

After registering and logging in, you can browse, like, comment, and post new topics. The forum includes various sections such as floral techniques, case studies, industry news, and daily logs, making it easy to find content of interest. You can also share the forum with peers and grow together.

Posting on the forum allows you to seek help, answer questions, share experiences, connect with like-minded people, and earn points that can be used to redeem coupons or participate in exclusive events.

Our platform uses a member point system to encourage user interaction and promote mutual growth between members and the site. Click here to view detailed rules regarding rewards and penalties.

Use keywords or filter by category (e.g., weddings, home decor, commercial spaces) in the free digital resources, article list, or forum to quickly locate the tutorial you need.

We have a program called "Partnership" which encourages users to become our affiliate partners, helping us promote our business and products. In return, we offer corresponding rewards. If you're interested, feel free to contact us via "Contact Us" for more details.